Our story
We help Sydney small businesses compete by automating their customer acquisition.
Most Sydney small businesses are great at what they do — but they lose to bigger competitors not because of quality, but because of visibility and follow-up speed. A tradie who calls back a lead in 5 minutes wins the job. A restaurant that asks every happy customer for a review dominates local search. The problem? No one has time to do that manually.
That’s where PIBAT comes in. We build the automations that handle the follow-up, the review requests, the lead nurture — so you can focus on delivering great work while your pipeline fills itself.
AI should be practical, not hype.
There’s a lot of noise around AI right now. We cut through it. Every system we recommend has a clear input, a clear output, and a measurable business outcome. If we can’t explain what it does and why it pays for itself, we don’t build it.
We work with tradies, restaurants, and growing service businesses — not venture-backed startups. Our benchmarks are leads booked, reviews earned, and hours saved. Simple.
Why PIBAT instead of an agency?
No retainers
Agencies lock you in. We build systems you own outright — one-time project, ongoing results.
You own everything
Every workflow, automation, and integration is yours. If you ever part ways with us, you keep it all.
Local knowledge
We know Sydney suburbs, local search behaviour, and the competition your customers actually compare you to.
Practical over hype
We don't sell AI for AI's sake. Every automation we build solves a specific, measurable problem in your business.
Proof it works
Everlocal: a bespoke chiropractic notes app, delivered in 60 days
A Sydney chiropractor was locked into Evernote — years of patient notes held hostage by rising subscription costs. We built Everlocal: a purpose-built notes app with rich text, PDF support, SOAP templates, and secure AWS S3 sync. Delivered in 60 days. Costs under $5 a month to run. No licence fees, ever.
Read the Everlocal case study